Terms of Service

The service

MindsTogether is a peer-connection and wellbeing platform. It is not a medical service, does not provide diagnosis or treatment, and is not a crisis or emergency service.

You must be 16 or older to create an account.

Acceptable use

Follow the community guidelines. Do not harass others, share private information, encourage harm, give medical advice, or use the platform for spam, scams or illegal activity.

We may remove content or accounts that breach these terms.

AI features

AI-generated reflections, summaries and suggested steps can be inaccurate or incomplete. They are for personal reflection only and are not professional advice. Never rely on them for medical, legal or financial decisions.

Subscriptions and purchases

Paid plans renew monthly or annually until cancelled. You can cancel at any time from billing settings; access continues until the end of the paid period. Guided programs are only available when the website clearly marks them as open.

Payments are handled by a certified payment provider. We never store raw card details.

Liability

The platform is provided as-is. We do not guarantee outcomes, and we are not responsible for advice or behaviour of other members. In an emergency, contact your local emergency services.